Privacy Policy


This privacy policy governs your use of the software application Exustar App (“Application”)

for mobile devices that was created by Artfile D & M Co. Ltd. The Application features

Exustar products, news, and support.

What information does the Application obtain and how is it used?

–User Provided Information

This Application does require the user to provide any personal information or to register with us.

–Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not

limited to, the type of mobile device you use, your mobile devices unique device ID, the IP

address of your mobile device, your mobile operating system, the type of mobile Internet

browsers you use, and information about the way you use the Application.

Does the Application collect precise real time location information of the device?

This Application does not collect precise information about the location of your mobile device.

Do third parties see and/or have access to information obtained by the Application?

Only aggregated, anonymized data is periodically transmitted to external services to help us

improve the Application and our service. We will share your information with third parties only

in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:

•• as required by law, such as to comply with a subpoena, or similar legal process;

•• when we believe in good faith that disclosure is necessary to protect our rights, protect 
  your safety or the safety of others, investigate fraud, or respond to a government request;

•• with our trusted services providers who work on our behalf, do not have an independent use 
  of the information we disclose to them, and have agreed to adhere to the rules set 
forth in this 
  privacy statement.

•• if Artfile D & M Co. Ltd. is involved in a merger, acquisition, or sale of all or a portion of its assets, 
  you will be notified via email and/or a prominent notice on our Web site of 
any change in ownership 
  or uses of this information, as well as any choices you may have 
regarding this information.

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the

Application. You may use the standard uninstall processes as may be available as part of your

mobile device or via the mobile application marketplace or network. You can also request to opt-out

via email, at

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable

time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter 
may store it in aggregate. If you’d like us to delete User Provided Data that you have

provided via the Application, please contact us at and we will respond in

a reasonable time. Please note that some or all of the User Provided Data may be required in

order for the Application to function properly.


We do not use the Application to knowingly solicit data from or market to children under the age

of 13. If a parent or guardian becomes aware that his or her child has provided us with

information without their consent, he or she should contact us at We will

delete such information from our files within a reasonable time.


We are concerned about safeguarding the confidentiality of your information. We provide

physical, electronic, and procedural safeguards to protect information we process and maintain.

For example, we limit access to this information to authorized employees and contractors who

need to know that information in order to operate, develop or improve our Application. Please be

aware that, although we endeavor provide reasonable security for information we process and

maintain, no security system can prevent all potential security breaches.


This Privacy Policy may be updated from time to time for any reason. We will notify you of any

changes to our Privacy Policy by posting the new Privacy Policy

about-us/privacy-policy. You are advised to consult this Privacy Policy regularly for any

changes, as continued use is deemed approval of all changes.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in

this Privacy Policy now and as amended by us. "Processing,” means using cookies on a

computer/hand held device or using or touching information in any way, including, but not

limited to, collecting, storing, deleting, using, combining and disclosing information, all of which

activities will take place in the Taiwan. If you reside outside the Taiwan your information will

be transferred, processed and stored there under Taiwan privacy standards.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about

our practices, please contact us via email at